![]() ![]() You also only have two hours of playtime on the game that you intend to refund and rebuy. However, the sale will have had to occur within the 14-day time span after you bought the game, as you can only refund games you bought within that time span. ![]() Steam does not consider it an abuse of the refund system to get a refund for a game and then rebuy it for the sale price. That is, the purchase should have been made within 14 days, and the gift recipient should have no more than 2 hours of play time on the game. Keep in mind, the same rules apply for the gifted game. Go to on their account and select Games, Software, etc.Īfter the gift recipient follows these steps, the purchaser of the game can now submit a refund request for the game through their account using the same steps as the last section.Here’s how the recipient should refund the gift before redeeming it: If the gift has been redeemed already, the gift recipient can initiate the refund by following the steps in the previous section to refunding a game. If they haven’t, the purchaser can submit the request themselves. If you want to refund a Steam game that you gifted to someone else, the person who received the game will have to initiate the refund request if they’ve already redeemed it. To refund a pre-order, you can follow the same steps above for refunding a game, except this time choose the pre-order you want a refund for. If the pre-order was made more than three months ago, you may not be able to get a refund back to your bank, but Steam may provide you with Steam Wallet credits. If you’ve pre-ordered a game through Steam but then change your mind, Steam will allow you to refund a pre-order at any time before the game’s release. So keep an eye on your account to make sure you see the refund appear. Once your refund has been approved, it can take about a week for your funds to show up in your Steam wallet or bank account. After you complete your refund request, you should receive a confirmation email.Fill out this form by selecting your reason for a refund and a short description of what issue you’re having with the game if needed. ![]()
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